Privacy Policy

At Isotope Tracer Technologies Inc. (IT2), we are committed to maintaining the accuracy, confidentiality, and security of your personally identifiable information. This Privacy Policy describes the types of personal information we collect, how it is used, and the steps we take to ensure your personal information is handled appropriately.

1. Introduction

IT2 is a state-of-the-art facility offering a variety of isotopic analyses on different materials and samples. We serve a range of disciplines, including the geochemical, environmental, hydrological, ecological, geological, and biological fields, as well as the energy sector. In the course of providing our high-quality data, Compound-Specific Isotope Analyses (CSIA), and research and development services, we may collect and process specific information from our clients.

2. Information We Collect

We collect information necessary to provide our analytical services, shipping of sampling tools, and collaboration on research projects. This includes:
  • Contact Information: Names, email addresses, phone numbers, and organizational affiliations (government agencies, consulting companies, or research institutions).
  • Project Details: Information regarding specific research projects, investigations of emerging contaminants, and analytical requirements.
  • Billing and Shipping Information: Addresses for the delivery of sampling tools, equipment, and final analysis reports.

3. How We Use Your Information

The information collected is used strictly for business and scientific purposes, including:
  • Performing isotopic analyses and generating data reports.
  • Facilitating research and development collaborations.
  • Developing new analytical methodologies tailored to client needs.
  • Shipping necessary sampling tools and equipment to client locations.
  • Communicating regarding project status, turn-around times, and results.

4. Disclosure of Information

IT2 works closely with clients in Canada, the USA, Europe, and other parts of the world. We do not sell or rent your personal information to third parties. We may disclose your information only in the following circumstances:
  • Collaborations: When engaged in joint research and development agreements, data may be shared with partner consulting companies or research institutions as agreed upon in the project scope.
  • Service Providers: To third-party service providers (such as shipping companies) solely for the purpose of fulfilling your orders for tools and equipment.
  • Legal Requirements: If required by law or in response to valid requests by public authorities.

5. Data Security

We utilize appropriate physical, technical, and administrative procedures to safeguard the information we collect. Given the sensitive nature of data in geochemical and environmental research, we prioritize the integrity and confidentiality of your analytical results.

6. International Data Transfers

As IT2 is involved in projects globally, information may be processed and stored in Canada or transferred to our partners in other jurisdictions (such as the USA or Europe) solely for the purposes of the specific collaboration or project.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically.

8. Contact Us

If you have questions regarding this Privacy Policy or our data handling practices, please contact us at: Isotope Tracer Technologies Inc. 608 Weber St. N., Unit 3 Waterloo, Ontario Canada N2V 1K4 Telephone: 519-886-5555 (Weekdays 9:00 am – 5:00 pm) Fax: 519-886-5575 Email: sample-receiving@it2isotopes.com
Scroll to Top